Privacy Policy

EELGA Privacy Policy for the Website

The East of England Local Government Association is a Data Controller under the General Data Protection Regulations.  We are based at West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU and can be contacted on 01284 758300, e-mail


Information you provide to us

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on the website, you agree to us contacting you with regard to the information you have requested.

Your personal information will be used solely by us for the purpose it is collected.

Personal data is always destroyed after the purpose for which it was collected has been discharged.


Signing up for an event

If you sign up to attend an event we will use the information you register with to keep you updated with details about that event, and for billing purposes (where relevant).  For some events, we need to share your contact details with event partners, venues for security purposes, and/or the facilitator for pre course work or to register for certification but this will be noted on the course details if it applies. Please click here to view EELGA's Events Booking and Cancellation Policy.


Signing up to our email bulletin

We run an opt-in mailing list for our email bulletin which is kept on an entirely separate IT system.  You input your e-mail address and we use it to send you the email bulletin.

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Each email bulletin you receive from us will have the option to remove your e-mail address from our list.

We include links to other websites from our pages and we may also include links in our e-mails to other web sites which we think may be of interest to you, we would encourage you to read their privacy statements as they are not covered by this document.

When we send emails to you, we may track behaviour such as who opened the emails and who clicked the links.  This allows us to measure the performance of our email bulletins and improve the content of our features. To do this, we use web beacons in emails we send.  Web beacons allow us to collect information about when you open the email, including your email address. We use the data from those Web Beacons to create reports about how the email bulletin performed and what actions our subscribers took.

The IT system we use to hold your data and send out our email bulletins is called Salesforce, their privacy policy can be found here


Information we monitor about visitors to our website

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. During the course of any visit to our site, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer.

Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before which helps us to keep our website relevant, easy to use and up-to-date.

We use the Google Analytics web analysis service, provided by Google, to help us understand how people use the site.  Cookies allow the web analytics service to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience. Web analytics data and cookies cannot be used to identify you – they do not contain personal information such as your name or email address. Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.

You can find our full Cookie Policy at:


How can I access the information you hold about me?

By making a Subject Access Request via email at or in writing to;

Data Protection Manager East of England LGA, West Suffolk House, Western Way, Bury St Edmunds IP33 3YU.