Haverhill House, Haverhill, Suffolk
Haverhill House, Haverhill, Suffolk
‘Single front door’

Haverhill House was originally a St Edmundsbury Borough Council building but became too big for Borough Council needs alone when some staff moved to other bases. St Edmundsbury decided to make the best use of the available space by offering it to the voluntary and community sector.

The building needed significant investment in refurbishment but experience at West Suffolk House showed that co-ownership and co-location of services worked well.

It has been fully occupied since July 2012 (when Suffolk County Council moved in) and was formally opened by Princess Anne on 30 October. There are 4 voluntary organisations - CAB, Volunteer Centre, 3 Counties Transport & HAVO occupying space plus Suffolk CC, St Edmundsbury BC & Anglia Revenues & Benefits.

Benefits include:

  • Much better for people to have a ‘single front door’ for their needs
  • Improved customer service.
  • It provides the VCS with fit-for purpose refurbished accommodation 
  • Ability to develop cross partner working
  • More sustainable building by operating a more efficient heating system
  • Improved standard of accommodation for people working in the building
  • Excellent town centre location adjacent to public car park and close to the Burton Centre for synergy with additional services.
  • Sharing costs of ownership, such as maintenance and repairs.
  • Improved ICT and heating system will mean cheaper running costs.

For further details please contact Betty Albon, West Suffolk Property Services on 01284 757307 betty.albon@stedsbc.gov.uk