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Member Development Programme 2022: Managing Difficult Situations

This workshop is aimed at Elected Members from member councils of the East of England Local Government Association

Date
15th November 2022
Time
13:30 - 16:30
Location
Virtual Event – Microsoft Teams
Entry Fees
£99.00

The East of England Local Government Association is excited to partner with Richard Wills Training Associates (RWTA) to deliver this training session to Elected Members in the East of England.

Session outline:

We all face difficult situations in the work that we do. How we cope and how we handle the situation is what matters. Objectives for this session include;

  • How to recognise conflict triggers,
  • How to identify how an encounter could turn nasty by understanding how to anticipate and assess threats,
  • How to manage conflict assertively.

The session will run for approximately 3 hours and will be delivered virtually via Microsoft Teams.

The maximum number of delegates for this session is 12.

Audience: Elected Members from member councils of the East of England Local Government Association.

PLEASE NOTE: If you experience any technical difficulties when trying to book a place, this could be because our online payment system is not supported by Internet Explorer. Please check the web browser you are using.

For further information please contact info@eelga.gov.uk

Tickets

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Member Development Programme 2022: Managing Difficult Situations
15 November 2022 (13:30 – 16:30)
£ 99.00 exc. VAT

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