Coaching Skills For Line Managers

Date: Tuesday 19 Feb - Friday 3 May 2019
Time: 09:30 - 17:00
Location: West Suffolk House
Event Fees:Members - £500.00 (Ex VAT)
Non Members - £700.00 (Ex VAT)

The Coaching Skills For Line Managers three day programme has been designed in collaboration between Carole Elliot and East of England Local Government Association.   

The course aim is to introduce managers to the key coaching skills and principles, enabling them to effectively manage and develop levels of performance by integrating coaching into their everyday interactions with individuals and teams.

This course is ideal for:

•Managers new to the role
•Supporting a Leadership/Management development programme
•Experienced managers seeking further development

Course Dates:

Tuesday 19 February 2019

Monday 18 March 2019

Friday 3 May 2019

It is anticipated that by the end of the course delegates will be able to:

•Understand key coaching principles
•Use key coaching skills to develop individual and team skills and competencies
•Empower and motivate individuals and teams
•Develop a culture of accountability and responsibility
•Encourage a sense of ownership
•Challenge individuals and teams
•Support individuals and teams

Programme Style 

The programme will be a mix of tutor input, group work, discussion and practice, over three fully facilitated learning days.  

There will be a four to six-week gap in between day one, two and three to enable delegates to develop and practice the skills learnt within the training days. 

Coaching Reflection

Delegates will be encouraged reflect on their learning and coaching experiences both during the programme and as a part of your ongoing development. Individual reflections will feed into the group supervision sessions at the beginning of day 2 and 3.  

Course Materials 

To reduce the usage of paper no course material will be issued on the day, other than the required exercises. However, slides and selected material will be available on Dropbox within 3 days of the training day.

Measure of skill attainment

EELGA are committed to maintaining a high standard of coaching skills that are introduced into the workplace and although there is no formal assessment process the level of delegate skill attainment will be measured through: 

•The completion of Reflection/Learning logs
•The use of Reflection/Learning logs in the group supervision session
•Contribution to group supervision at the beginning of day 2 and 3
•Active participation in practical coaching sessions
•The development of an action plan at the end of each session and reviewed at the following session

Your Programme Leader:

Carole Elliott MCIPD

Carole is an inspirational and motivational trainer who enjoys working with both experienced and emerging managers. She brings the combination of an interactive and participative style which ensures that delegates get the maximum out of the course. Carole also use her coaching skills to enable delegates work through real issues helping the learning to be more active and relevant to their individual experience enabling them to transfer the learning back to the workplace.

When working as a Coach Carole facilitates the coaching process by creating a supportive and empathetic  space in which people can focus on an issue and peel back the layers so they can access a level of understanding more quickly and effectively than if they had been alone. The sessions offer the individual or team the opportunity to have their thinking, assumptions and perceptions challenged which enables them to think differently and generate solutions that can be converted into action.

If you have any queries please contact  Hilary Jarrett-Firat, HR Advisor, East of England LGA email:

Register Online

Cancellations, substitutions and transfers

The appropriate cancellation charge will apply based on the cost of your booking, as shown below.

Calendar days notice before the start date of the course

Refund applicable

30 calendar days or more

Full refund

Between 15 and 29 calendar days (inclusive)

50% refund

Between 1 and 14 calendar days (inclusive)

No refund will be given

Failure to attend

Treated as late cancellation and no refund given

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