Civil Parking Enforcement Across Essex
Civil Parking Enforcement Across Essex
Over £1.25m

potential annual efficiency savings

Essex County Council were looking for alternative ways of delivering a more efficient car park enforcement services that could address the operational deficit and inconsistent policies created by inconsistent delivery across all 12 Districts and Boroughs. They wanted to find new collaborative ways to deliver in partnership and develop the relationship between the county and districts.

Through the Solutions Service, Bluemarble facilitated the approach that engaged all partners over a ten week period to generate design features and commitment to a new delivery model. The programme delivered a new joint policy framework, a strategic commissioning arrangement for the County Council and a more resilient, consistent and efficient service delivery model owned, controlled and run through two new ventures run in partnership by the Districts and Boroughs.

After the programme had concluded, work continued alongside County, District and Borough Councils to implement within 6 months the new parking service. Two Parking Partnerships were established as legal entities and each with a lead authority providing operational processing through a single centre of excellence. The Partnerships are commissioned by the County Council and governed by a formal partnership agreement, with a partnership Board made up of political and operational representatives from each partner thus ensuring local needs are understood and met.

This was a highly successful programme, creating a radical new model with support from all the partners as well as high level sponsorship. Total potential annual efficiency savings are between £1.25-£1.81m, with other benefits including a more consistent, localised and sustainable service.

The approach provided an effective way of bringing together the Districts and County to develop two new Parking Partnerships. The new service arrangements cut across existing organisational boundaries to deliver significant efficiency gains.

Paul Bird - Director of Highways and Transportation, Essex County Council