The Way Forward - An Introduction to Coaching in the Workplace

4th April 2017

‘Listening more, talking less, and supporting others to find solutions/a way forward’

Our Introduction to Coaching in the Workplace for Senior Managers programme introduces the principles and practices of coaching skills and enables delegates to discover how coaching will empower them to become more effective as a manager. The third cohort of this programme took place in February 2017 and was once again a very well received programme.  Each delegate made the most of the opportunity to review their personal and leadership behavioural preferences by completing the ERAS Quest Occupational Personality Profile, followed by a confidential coaching session with the programme facilitator, Jane Cox, a highly experienced executive coach and mentor. 

The one day facilitated session helped delegates to acquire the basic skills of coaching and work out where and how they might apply these skills in their workplace.  The session proved invaluable to those who attended with one delegate confirming:

‘The key things I will take back is that coaching is about the art of ‘listening’.  There is no right to wrong solution and our aim is to get the ‘coachee’ to find their own path. The fact that coaching can be applied to a range of people, within and outside of your normal team environment, was also useful to understand. Jane helped give us all a very interesting insight into this subject. The experiences of the cohort members were also valuable in this regard’.

A highlight was working with ‘strangers’ at their own level which enabled them to be very open about their own challenges and successes and build new relationships outside their own authority.

A safe space was created by the facilitator and delegates attested to the benefit of working in a very practical and experiential way using the CLEAR coaching framework.  Feedback from all delegates, whether they had any previous knowledge of coaching or not, included how much they had gained from focusing on developing their listening skills and on revising their approach to solving problems.

The group left the cohort looking forward to implementing newly learned techniques and helping to embed a coaching culture back in their organisations.

The programme created a real appetite within the group to advance their coaching skills to the next stage and the East of England LGA look forward to working closely with interested delegates to facilitate advanced learning to follow on from this programme.

Our next Senior Manager Cohort begins in June, and we also have a variety of coaching courses suitable for a range of levels within organisations.  We can also develop proposals for programmes tailor made to your needs. For further details contact Marie Stannard at or Emma Moore at

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