Find your greatness with an apprenticeship – Meet Jamie Norman

14th February 2018

In February’s “find your greatness with an apprenticeship” series we hear from Jamie Norman, who now works as an Assistant Building Surveyor, at Welwyn Hatfield Borough Council, having begun his career as an Apprentice working in the Repairs and Maintenance team. Jamie talks about his journey as an apprentice, through to his current role today, continuing to work for his local council.

“Prior to starting my Apprenticeship I was working in McDonalds as a Shift Manager, working between 45-60 hours a week. Although, I enjoyed the responsibility of running a business at the age of 18, I knew this is not what I wanted to do my whole career.

“One of my close friends was working as a Trainee Carpenter (Apprentice) and he explained to me how much he enjoyed his current role as an Apprentice. As a result, of that conversation, I started to research about local Apprenticeships within the Borough. Unfortunately, at that time, there were no apprenticeships in the Construction Sector, but there was a role as an Apprentice working within the Property Services team for my local Council’s Arms Length Management Organisation.

“After successfully being appointed to the Apprenticeship, I began undertaking a professional qualification in Business Administration, while also gaining valuable work experience. During this period, I was undertaking day-day surveying duties, such as; measured surveys, stock condition surveys, diagnosing building defects and other surveying duties.

“While I was an Apprentice, I officially won a prestigious award within the Arm's-Length Management Organisation (National Federation of ALMOS's), which was called "Apprentice of the Year" – a National award. During that year, I also won our “Employee of the Year” award, having been nominated by my peers.

“I am currently an Assistant Building Surveyor and over the last four years, in-collaboration with the Council, I have managed to continue my academic studies from Level Two Diploma to a BSc Degree in Building Surveying.

“I act as an ambassador on promoting apprenticeships within the Borough, and have engaged in delivering presentations to Year 11 students at my old school. I personally believe that apprentices are extremely beneficial for employers who are willing to invest and mould an individual into a professional and valuable asset. My recommendation to individuals who are not sure or not aware of Apprenticeships is to research about the benefits of working as an Apprentice. I really enjoyed the fact I was learning while earning.

“Looking back at my past, I would have never thought I would be working as a professional within a sector I feel so strongly about and which I believe is my future.”

Janet Pilbeam, HR Manager at Welwyn Hatfield Borough Council, described Jamie as “a natural communicator, who tackles every task with great enthusiasm, a willingness to learn and a maturity above and beyond his years. He is self-motivated; energetic and is keen to further his career. He is a real asset to our Council.”

Join our Get up and Grow campaign to raise awareness of the importance of apprenticeships to our organisations and economies and to help increase the number and uptake of apprenticeships across the region!

We are committed to helping to support the delivery of apprenticeship training; making sure that the apprenticeship levy money is spent in the most effective way. Working collaboratively is the best way to achieve this!

To share your apprenticeship stories get in touch with Emma Moore, Senior HR Advisor at the East of England LGA on / 01284 758326

Find out more about the Get up and Grow campaign at

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